Business & Operations Consulting
Operational assessments, process improvement, leadership coaching, accountability systems, and practical growth support.

Your people are the heart of your business. We help you uncover what's holding your organization back, strengthen your workforce, and find the talent to move forward.
At Crown & Co. Solutions, we look beyond open positions to understand the people, processes, and leadership practices shaping your results. From operational roadblocks to employee turnover, we help identify opportunities and build practical plans for improvement.
Founded by Samantha Kouns, MAOM, Crown & Co. brings more than 15 years of experience in talent acquisition, HR, staffing operations, and workforce leadership to practical, business-first consulting.
Thoughtful diagnostics. Actionable recommendations. Talent solutions tailored to the way your business actually works.
Samantha Kouns, MAOM, founded Crown & Co. Solutions to help businesses look beyond the vacancy and address the workforce challenges behind it.
With 15+ years of experience across recruiting, HR, staffing, and workforce operations, Samantha has partnered with employers to strengthen hiring practices, guide teams, address employee relations concerns, and improve workforce processes.
Her background spans manufacturing, industrial operations, logistics, healthcare, and other people-intensive environments. Crown & Co. brings that hands-on perspective to every engagement—combining thoughtful discovery with recommendations businesses can put to work.
Meet With SamanthaWhether you need clarity, a stronger team, or the right hire, we'll help you choose a service that fits your goals.
Operational assessments, process improvement, leadership coaching, accountability systems, and practical growth support.
Turnover analysis, onboarding improvements, employee listening, workplace culture reviews, and retention strategy.
Flexible recruiting support, candidate sourcing, full-cycle hiring, specialized searches, and executive talent acquisition.
Ongoing strategic support for companies that need an experienced workforce partner without a full-time executive hire.
A structured look at retention, hiring, onboarding, supervision, attendance, and employee trust—with a prioritized improvement roadmap.
Thoughtfully designed employee listening and feedback programs to help leaders better understand workplace challenges.
Focused discovery, process review, leadership discussion, and a written action plan with prioritized recommendations.
Deeper workforce and operational assessment, customized improvement strategy, and an implementation roadmap.
Ongoing advisory support, leadership guidance, workforce strategy, retention reviews, and recruiting process improvement.
Starting prices are illustrative and subject to an agreed scope of work. Consulting engagements are customized.
Every organization is different. These published starting prices help you plan; we'll recommend a scope based on your goals, complexity, and available information.
Focused review of a priority workforce or operational concern.
Deeper analysis and an actionable improvement roadmap.
Flexible advisory support that evolves with your business.
Process improvement, operational assessments, manager coaching, and accountability systems. Project engagements generally start at $1,500.
Turnover assessments, employee listening, onboarding, and retention strategy. Assessment projects generally start at $1,500.
Recurring workforce planning, recruiting process support, leadership guidance, and HR process advisory within an agreed scope.
Combine consulting, retention diagnostics, leadership support, and recruiting services into one coordinated engagement.
Choose the level of direct-hire recruiting support that makes sense for your organization—from candidate introductions to high-touch executive search.
Placement fee percentages are proposed tiers based on the hired candidate's first-year base salary. The specific deliverables at each tier, search exclusivity, payment trigger, candidate ownership, and any replacement terms are agreed in writing before work begins. Lower percentages may be best suited to limited-scope or volume arrangements.
See an illustrative fee before expenses or taxes. A completed, billable placement and signed agreement are required.
Understand your goals, concerns, and business priorities.
Examine workforce patterns, processes, and available evidence.
Develop practical recommendations and an actionable roadmap.
Support implementation and review progress over time.
Tell us a little about your organization and what you'd like to improve. We'll review your request and follow up to discuss a complimentary 30-minute discovery conversation.
Share your business needs, receive a personal follow-up, and explore practical next steps. No obligation to purchase services.
Prefer to reach us directly?
samantha@crownandcosolutions.com
(615) 968-0666
Start with a complimentary 30-minute discovery conversation. Tell us what's happening in your business, and let's explore where Crown & Co. may be able to help.